Snapshot Paper AI and Personal Insurance In this digital era, a good number of patients and many medical professionals have doubts about AI. Indeed, Artificial Intelligence application development has taken a massive leap in robotic applications. In this digital era, dedicated AI Surgical Systems can execute the tiniest movements with 100% accuracy. How AI is […]

DBS launches Facebook Messenger bot for restaurant orders With Dreams launching a new product range and partnership with Team GB, we were challenged to project manage the brand’s three-day Stronger Together Roadshow, taking it from initial brief through to completion. Our ‘Thinking Out Loud’ series is back, with our Principal Consultant for CX & Technology, […]

Conversational AI: What It Is and How It Works Black Box will be discussing the latest trends in conversational AI and some of the most interesting use cases they are seeing with their Clients around the world. PandaDoc is an example of a chatbot use case exploited to its full potential. MVMT, a fashion-brand that develops […]

They can track the customer journey to find the person’s preferences, interests, and needs. Also, Accenture research shows that digital users prefer messaging platforms with a text and voice-based interface. They can engage the customer with personalized messages, send promos, and collect email addresses. Bots can also send visual content and keep the customer interested […]

Best-known for helping companies to create powerful knowledgebase and FAQ articles, Intercom also has a service available for AI chatbot creation. When you’re running an online store, there are many aspects and operations to stay on top of and manage. With customer service being so critical to business success, the last thing you want is […]